Buggy Fun Marbella processes personal data from its customers, prospects and other contact persons. We do this to help our customers as best as possible and to achieve our goals. In this privacy statement we explain why and how we process your personal data.
We do not have a Data Protection Officer (FG) in (free) services, but we would like to help answer your questions. If you have any questions, do not hesitate to contact us at email@example.com or +34 678 566 827.
Buggy Fun Marbella offers high quality buggy tours on the Costa del Sol. We are located at Pareja de la Alberdina km 160.5, 29680 Estepona Spain and are responsible for the processing of your personal data as shown in this privacy statement.
Your privacy is very important to us and we ensure that the personal data you share with us is treated carefully. This privacy statement applies to all our processing operations – even if we process personal data together with other parties (for example, when sending invoices). In this privacy statement we would like to explain how we handle your personal data with care.
We process your personal data because you use our services and our products and / or because you provide this data to us yourself.
Below you will find an overview of the personal data that we may process, depending on the product or service you purchase or use:
Other personal data that you actively provide, for example by registering on our website, in correspondence and by telephone
Our website, services and products do not intend to collect information about website visitors under the age of 16 unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16 years. We recommend that parents be involved in their children’s online activities. This is to prevent data about children being collected without parental consent. If you suspect that we have collected the personal data of a minor without permission, you can contact us at firstname.lastname@example.org. We will delete the information in these cases.
We also process photos. These are pictures that we take ourselves, for example a group of students who have passed a training. We use these photos to give our content more atmosphere. In addition, we can use these photos in our advertisements, of course with your permission.
For what purpose Buggy Fun Marbella processes personal data
We process personal data for the following purposes:
A small part of our processing is required by law. This mainly concerns personal data that are necessary to meet our tax obligations.
Member administration and services
In our member administration we keep track of all prospects and customers of Buggy Fun Marbella, including the relevant contact persons. We keep various personal data of contact persons in order to perform our (free) services and products as optimally as possible. For example, we keep contact details to:
Newsletters and mailings
You can sign up with us for various newsletters and mailing lists. Sometimes these newsletters are personalized based on certain actions you have taken. You always have the option to adjust your preferences for receiving newsletters and emails. If you do not want to receive newsletters, you can unsubscribe at the bottom of every email.
Contact details are processed in order to be able to administer, send and assess the Privacy Guarantee audits.
To maintain contact with everyone, we also process contact details and areas of interest about our products, such as live training at our location, and services.
We also process personal data for campaigns for services and products of Buggy Fun Marbella (and Buggy Fun Marbella related campaigns such as our events). For example IP address, cookie ID, social ID and / or surfing behavior. We do this to show the most relevant advertisement in the right places.
In addition, for Buggy Fun Marbella (and Buggy Fun Marbella related campaigns, such as events) we use ‘adapted target groups via Facebook. Consider, for example, “adapted target groups” based on the behavior on our website or based on an email address. E-mail addresses are supplied and anonymized to create target groups that we want to approach with our advertisements via Facebook. We then receive reports on this with anonymised data. (Personalized) advertisements can be displayed on these platforms. We do not pass on personal data to third parties for this, unless you have given unambiguous permission to do so.
If you do not want advertisements to be shown via these platforms, you can indicate this to us via the contact details above. You can also unsubscribe from these platforms. You can read how to do this on the following page:
Please note that you may still see ads from Buggy Fun Marbella afterwards. In these cases you fall into a general target group where we target our advertisement.
Improvement service Buggy Fun Marbella
We also keep personal data for the improvement of our services. For example: Conversion rates and open rates to see how relevant our emails (newsletters, webinar reminders and webinar replays) or Messenger Bots are.
Buggy Fun Marbella does not make decisions based on automated processing (algorithms) that can have adverse consequences for you.
Everyone has a number of rights under the GDPR. We do our utmost to meet this as well as possible. Do you have any tips or comments? Let us know! To exercise your rights, please contact us at email@example.com or +34 678 566 827.
• Information and inspection: you can of course see which personal data we process about you. We are happy to tell you more about how and why we process this data.
• Rectification: do you feel that we have incorrect information about you? Let us know and we will adjust it.
• Oblivion: you can delete the personal data that we have about you. We may still have to process that data for other purposes (administration or deduplication, for example).
• Restriction: if you feel that we are processing your personal data unlawfully or incorrectly, you can also have that processing limited.
• Objection (objection): you can object to the processing of your personal data. Is it about marketing? Then we will end that processing as soon as possible.
• Transferability: this is a new right under the GDPR to transfer (or have transferred) your personal data. If you want to use this, please contact us.
In addition, you can also:
• Withdraw consent: for example for receiving e-mailings. If you want to withdraw permission for another processing, you can contact us. This can be done via firstname.lastname@example.org
• Submit a complaint to the Dutch Data Protection Authority (AP): do you think we do not act in accordance with privacy legislation? Then we would like to hear that. You can also file a complaint about this with the AP after 25 May 2018. Currently, you can only tip the AP using this form.
Personal data may not be kept longer than necessary. The retention period depends on the purpose for which we received or collected the data and on any legal obligations to store data. If you have any questions about this, please contact email@example.com.
As explained above, we process some data for the performance of a legal obligation, some for the execution of an agreement (Facebook marketing training, registration webinar, event) and most for the execution of the legitimate interest of Buggy Fun Marbella: the execution of our objective. If you want to know more about the considerations we make with the legitimate interest, you can find us! Finally, we process some data with your permission: this mainly concerns online tracking methods.
We share your personal data with business partners and third parties if this is necessary for the execution of the agreement and to comply with any legal obligation.
In some other cases we also provide your personal data to third parties, but we only do this with your express permission.
We have entered into a processor agreement with Google. The data we collect in Google Analytics is anonymized and encrypted. The so-called “sharing of data” with Google is turned off. Finally, we do not use the Analytics cookies in combination with other Google services.
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us at firstname.lastname@example.org
We have taken the following measures to protect your personal data:
All Buggy Fun Marbella employees who have access to personal data are trained in the careful handling of your data.
DKIM are internet standards that we use to prevent you from receiving emails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.
A number of references to other websites of organizations can be found on the Buggy Fun Marbella websites. Buggy Fun Marbella is not responsible for the way in which those parties process personal data. You can read the privacy statement of the relevant organization for this.